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Technical Resources

Do you have questions? Please call our Customer Support at 1.888.392.6801.

AdaptDx Technical & Troubleshooting Guides

These guides will help you with common technical issues. Please contact us at 1.888.392.6801 if you are experiencing a technical issue not addressed by the guides below.

AdaptDx Software Updates

We are continually enhancing our software of the tabletop device and will periodically release new software versions as needed. For customers whose devices are already connected to the network, upgrades will be pushed to your device and launched automatically. If your device is not connected to the network, you will need to connect in order to upgrade your software. AdaptDx devices operating on versions earlier than 4.4.0 will require a USB upgrade.